Privacy Policy.

1. Who is responsible for your data?

The data controller is Smartrends Technologies, 15 rue des Blés, 93210 La Plaine Saint-Denis, France.

For any privacy question or request, contact us at contact@unlimited-data.com.

2. What data do we collect?

Depending on how you use the website, we may collect:

• contact details such as your name, company, telephone number and email address;
• the subject and content of your enquiry, including coverage areas, device volumes and expected usage;
• commercial and contractual information needed to prepare a quote or provide a service;
• technical and usage information such as browser type, device information, pages viewed and approximate location derived from an IP address;
• your cookie and communication preferences.

Please do not submit sensitive personal data unless it is strictly necessary and we have specifically asked for it.

3. Why do we use your data?

We do not sell your personal data and we do not use it for solely automated decisions that produce legal or similarly significant effects.

4. Cookies and analytics

The website may use essential cookies required for security and core functionality, as well as optional analytics technologies. Google Analytics is currently configured to help us understand how visitors use the website. Optional cookies or trackers are used only where permitted and, when required, after your consent.

You can manage cookies through the consent controls displayed on the website and through your browser settings. Refusing optional cookies does not prevent access to the website’s essential features.

Where applicable, analytics cookies are not kept for more than 13 months and associated analytics information is retained for no longer than 25 months, unless a shorter period is configured.

5. Who receives your data?

Access is limited to authorised Smartrends Technologies personnel and trusted providers that help us operate the website and deliver our services, such as hosting, email, security, analytics, CRM and telecommunications partners. They receive only the data necessary for their role and must protect it appropriately.

If you choose to contact us through WhatsApp, your interaction is also subject to WhatsApp’s own privacy terms.

6. International transfers

Some technical or service providers may process data outside the European Economic Area. Where this happens, we use an adequacy decision or appropriate safeguards such as the European Commission’s Standard Contractual Clauses, together with supplementary measures where necessary.

7. How long do we keep data?

• Enquiries and prospect information: generally up to three years after your last contact with us.
• Customer and contractual records: for the duration of the relationship, followed by the periods required for accounting, tax or legal claims.
• Technical and security logs: only for the period needed to protect and troubleshoot the service.
• Cookies and analytics: according to the periods described above or the shorter period shown in the consent tool.

Data may be retained longer where required by law, needed to establish or defend legal claims, or where you have asked us to preserve it.

8. How do we protect data?

We use appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure or loss. No internet service can be guaranteed completely secure, but we review our safeguards and restrict access according to operational need.

9. Your rights

Subject to the applicable conditions, you may request access to your personal data, correction, deletion, restriction of processing, portability, or object to processing based on legitimate interests. You may withdraw consent at any time without affecting earlier lawful processing.

Send your request to contact@unlimited-data.com. We may ask for information needed to verify your identity and will normally respond within one month.

You may also lodge a complaint with the French Data Protection Authority (CNIL) or with the supervisory authority in your country of residence or work.

10. Third-party links

The website may link to external services or websites. Their privacy practices are governed by their own policies, and we encourage you to review them before providing personal data.

11. Children

Our services are intended for businesses and adults. We do not knowingly collect personal data from children through this website.

12. Changes to this policy

We may update this policy to reflect changes to the website, our services or applicable law. The latest version will always be published on this page with its revision date.

13. Website publisher

This website is published by Smartrends Technologies, a French single-shareholder simplified joint-stock company (SASU), registered with the Bobigny Trade and Companies Register under number 833 758 121 (SIREN).

Registered office: 15 rue des Blés, 93210 Saint-Denis, France.
Publication director: Marc-Antoine Delezenne.
Email: contact@unlimited-data.com.

14. Hosting provider

This website is hosted by OVH SAS, a French simplified joint-stock company registered with the Lille Métropole Trade and Companies Register under number 424 761 419.

Registered office: 2 rue Kellermann, 59100 Roubaix, France.
Website: www.ovhcloud.com.